I was unsure about working with someone who I couldn’t see face-to-face because I had concerns I would only be a name and number. However, Chris Palmer put those fears immediately at ease. He was personally invested in the process and outcome of our home loan, and he treated me with respect and empathy. Chris went above and beyond looking out for my best interests and explaining things when I had questions. He did not keep “banker” hours, and his availability was refreshing especially with my hectic schedule. I HIGHLY recommend Chris Palmer with Swan Financial! We love our new home, and we have him to thank for it.